Last Updated: November 15th, 2025

Your privacy is important to us. This Privacy Policy explains how CRM Plus (“We,” “Our,” “Us”) collects, uses, stores, and protects your information.

By using our Services, you consent to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you create an account or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Company information

  • Billing information

  • Login credentials

  • Support requests

1.2 Usage Data

When using our platform, we automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Time spent on the platform

  • System logs

1.3 Uploaded Data

As part of CRM operations, you may upload:

  • Employee data

  • Client data

  • Projects

  • Files & documents

  • HR records

  • Financial data

  • Media files

  • Social media tokens

You maintain ownership of your uploaded data.

1.4 Cookies

We use cookies to:

  • Improve user experience

  • Remember preferences

  • Track usage analytics

You can disable cookies via your browser settings.

2. How We Use Your Information

We use your data to:

  • Provide access to the CRM platform

  • Deliver customer support

  • Improve system performance

  • Process payments and invoices

  • Personalize your experience

  • Enhance security

  • Communicate updates or notifications

  • Comply with legal obligations

We never sell your personal data.

3. Sharing Your Information

We may share data with:

  • Cloud hosting providers

  • Payment processors

  • AI service integrations

  • Social media APIs

  • Email or SMS providers

  • Analytics platforms

We only share what is necessary to provide Services.

We do not share or sell data to advertisers.

4. Data Storage & Security

We use industry-standard security measures:

  • Encrypted databases

  • SSL-secured connections

  • Role-based access control

  • Server firewalls

  • Regular backups

  • Activity monitoring

While we work hard to protect your data, no system is 100% secure.

5. Third-Party Links

Our website and platform may include links to third-party websites.

We are not responsible for their privacy practices or content.

6. Data Retention

We retain your information:

  • As long as your account remains active

  • For compliance with legal obligations

  • For backup and security purposes

You may request data deletion at any time (subject to legal requirements).

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Request corrections

  • Request deletion of data

  • Withdraw consent

  • Request data export

  • Object to processing

Contact us at [email protected] to exercise your rights.

8. Children’s Privacy

CRM Plus does not knowingly collect information from children under 13.

If you believe a child has provided information, please contact us.

9. Changes to This Privacy Policy

We may revise this policy at any time.

Continued use of the platform means you accept the updated policy.

10. Contact Information

For all privacy-related inquiries:

CRM Plus Privacy Team

Email: [email protected]

Website: https://crmpl.us