Terms and conditions

Last modified: November 15, 2025

Welcome to CRM Plus (“Company,” “We,” “Our,” “Us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, CRM platform, mobile applications, tools, and any related features offered by CRM Plus (collectively, the “Services”).

By using our Services, you agree to these Terms. If you do not agree, you must stop using our Services immediately.

1. Acceptance of Terms

By accessing CRM Plus, purchasing any product or service, creating an account, or using any part of the platform, you confirm that:

  • You are at least 18 years old

  • You have the legal authority to enter into this Agreement

  • You agree to comply with all applicable laws

2. Services Provided

CRM Plus provides:

  1. CRM & Business Management System

  2. Custom Web Design & Development

  3. Mobile App Development

  4. SEO Services

  5. Social Media Management

  6. Google & Facebook Ads Management

  7. Hosting & Digital Solutions

  8. Custom Integrations & Add-Ons

We reserve the right to modify, add, or remove features at any time.

3. User Accounts

When you create an account on CRM Plus, you must:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login credentials

  • Notify us immediately of any unauthorized access

You are fully responsible for all activities under your account.

We may suspend or terminate accounts that violate our Terms or misuse the platform.

4. Acceptable Use Policy

You agree not to use our Services for:

  • Illegal activity

  • Spamming or abusive behavior

  • Uploading malicious files (viruses, malware, etc.)

  • Unauthorized scraping, reverse engineering, or duplication of the platform

  • Sharing login credentials with unauthorized parties

  • Anything that harms CRM Plus, other users, or our systems

Violation may result in account termination without refund.

5. Payments, Billing & Refunds

  • Prices are not listed publicly; all quotes are provided upon request.

  • Discounts may be applied for bundled services.

  • Payment terms depend on project type and service level.

  • All payments are final unless otherwise stated in your agreement.

  • Refunds are issued only if explicitly agreed upon in writing.

Failure to pay invoices on time may result in service suspension.

6. Intellectual Property

All content, designs, software code, logos, trademarks, modules, and materials available through CRM Plus are owned by CRM Plus or licensed to us.

You may not:

  • Copy

  • Resell

  • Distribute

  • Modify

  • Reverse-engineer

any part of the CRM Plus system without written permission.

You retain ownership of content you upload to your account.

7. Third-Party Integrations

CRM Plus integrates with third-party tools such as:

  • Payment gateways

  • Social media platforms

  • AI models (OpenAI, Gemini, DeepSeek, etc.)

  • Cloud storage

  • Analytics tools

CRM Plus is not responsible for downtime, errors, or changes in functionality caused by these third parties.

8. Data Security

We implement strong security measures to protect your data.

However, no system is 100% secure.

You agree that CRM Plus is not liable for data breaches caused by:

  • Internet vulnerabilities

  • Third-party integrations

  • User-side negligence

9. Service Availability

We aim for 99% uptime but do not guarantee uninterrupted service.

Maintenance, updates, or technical issues may temporarily affect availability.

10. Termination

We reserve the right to suspend or terminate your access if:

  • You violate these Terms

  • You attempt unauthorized access

  • Payments are overdue

  • You engage in harmful or abusive behavior

Upon termination, your account and data may be deleted based on our data retention policy.

11. Limitation of Liability

CRM Plus is not liable for:

  • Loss of profits

  • Loss of data

  • Business interruption

  • Third-party damages

  • Any indirect or consequential damages

Our liability is limited to the amount you paid for the service.

12. Indemnification

You agree to indemnify and hold CRM Plus harmless from any claims arising from your:

  • Use of our Services

  • Violation of these Terms

  • Breach of any applicable laws

13. Changes to Terms

We may update these Terms at any time.

Continued use of the platform means you accept the updated Terms.

14. Contact Information

For questions or concerns:

CRM Plus Support Team

Email: [email protected]

Website: https://crmpl.us